- ABOUT MARCHBURN
-    SHOPIFY EXPERTS
Length: 30 minutes
Difficulty: Easy breezy
Description: In this 30 minute webinar we'll walk you through how to add and operate Shopify Chat to your online store.
About Shopify Chat: This is a free service available on all Shopify plans that provides you with access to a live chat function so you can have real-time conversations with customers visiting your Shopify store.
Once activated, you'll be able to turn Shopify Chat on and off as you like. When turned on, it will will appear on all pages of your website, making it easy for customers and potential customers to get the help they need, so you can answer their questions and drive more sales.
Within the chat you can also share product recommendations, discounts, and draft orders with just a few taps, eliminating the need for follow-up emails and wait times.
Once you've logged into your Shopify Dashboard...
Remember to click SAVE after making any changes here
On your iOS device (iphone or iPad) with an operating system of v12.0 or higher, search for Shopify Ping in the App store and install.
Log in to the Shopify Ping app with your Shopify login.
NOTE: You must have full admin access to be able to use the Shopify Ping app.